Express Service Kiosks


Your time is important, so at our Leichhardt Volkswagen Service Centre we now offer express kiosk check-in and check-out at our service centre. Like an airline kiosk experience, you can check-in from home the night before, then drop your keys via the self-service kiosk at our Service Department and off you go. Check-in takes under 2 minutes and you can do it from anywhere. Check-in, park, drop during our peak service periods and skip the queue. 


So how does it work? Follow the steps below.

HOME CHECK IN THE NIGHT BEFORE
The night before your service appointment, you will receive an SMS from Leichhardt Volkwsagen Service Centre with the ‘check in from home’ option. 

Follow the link to start check in, answer the questions including your preferred contact method and service appointment details. Simply sign to complete your check in and you’re ready to drop off your Volkswagen. 

DROP OFF
When you arrive at Leichhardt Volkswagen Service Centre, park in the designated numbered bays, and follow the signage to our Express Kiosks. 

At the kiosk, select ‘check in’, enter your details including mobile number or registration, add your parking bay number and drop your keys in the automatic locker. It’s as simple as that. 

You will receive a confirmation SMS acknowledging the check in of your Volkswagen and the team will carry out your scheduled service. 

CHECK OUT
You will receive a notification via your preferred contact method when your vehicle is complete. If payment is required, you will be notified. You can collect your vehicle via the kiosk, or if you prefer, you can speak to our Leichhardt Volkswagen Service Centre team.  

Checking out via the kiosk? You’ll receive a security code to access your Volkswagen keys from the kiosk locker. Enter your details, grab your keys and you will find your Volkswagen in a designated parking bay. 

Leichhardt Volkswagen Service Centre strive to continuously improve your experience throughout your Volkswagen journey, this new Service experience allows you to reduce wait times. Of course, our Leichhardt Volkswagen Service Team will be on standby if you need a hand or would prefer to check-out in person.

Book your service today